{"changes":{"B14559B0-5520-11DD-B3F9-E531E4DB62B7":{"change_type":"add_file","prop_changes":{"status":{"new_value":"new","old_value":null},"summary":{"new_value":"the online help doesn't describe how to see ticket details","old_value":null}},"record_type":"ticket"}},"created":"2008-06-07 20:37:24","creator":null,"is_nullification":null,"is_resolution":null,"original_sequence_no":45,"original_source_uuid":"8BD17648-5451-11DD-B884-298C21F17397","source_uuid":"09E374FA-EBD3-11DD-9A7A-BF638F31E82D"}